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  4 Questions Prospects Never
During Sales Process

The debut book M Le'Mont The Point Of No Return- Excerpt:  "How Could You?"  http://bitly.com/1eRSkaI

by M. Le'Mont

What is Customer Trust?   It's the confidence
a customer has before doing business with someone.

f adults were more like kids, we would make better
buying decisions.    

Kids are brutally honest and will say whatever is on
their minds without concern.

Adults try to be polite and  restrain themselves from asking
the tough questions, but it is the unasked questions that
determine the outcome of the sales process.

By knowing these questions you can address them in your
sales presentation
and increase your chances of making a sale.

4 Unasked Questions that determine the Outcome
of a Sales Presentation

1.  How do I know I can trust you?    

Customer Trust is the single biggest factor why
people do business 
with each other.    

Have you ever been in the process of buying something
over the internet and at the last minute changed your mind?

It could have been a "word" or "phrase" that made
you unsure that you were making the right decision or not.  

When Doubt Creeps In Trust Goes Out
the Window Never to be Found.

If you focus on listening and educating your customer,
it will increase the level of trust.  

David Horsager said in the book Trust Edge, "Trust is based on clarity, competency, consistency, caring, confidence, and commitment."   

The best way to build customer trust is offer:

-30 day free trials, 
-Money back guarantee, 
-Live customer service support,
-Display the company's physical address and
telephone number on your blog or website.

Whenever I consider joining a  Network Marketing company,
I always ask the hard question.  

Do you publish an income disclosure statement
of how much your reps earned last year?

Customer Trust is the #1 factor that stimulates
the growth of the global economy.

Jeffery Gitomer said, "you can not build trust at any price.  
However, slowly over time, you can build it for free."

Guy Kawasaki, said knowledge is great. Competence is great.  
However,  the combination of both encourages people to trust you
and increases your powers of enchantment.

And finally, Frank Crane said, "You may be deceived if you trust
too much,
but you will live in torment if you don't trust enough." 

Customer Trust is not a right, or privilege, and you must work hard to
earn it every day.

2.  Customers ask; How do we know the company is not a fly by night company?  

People want to know the sustainability of a company and the quality their products;  By providing solid proof can help relieve the doubt.

3.  Do I like you?   

People don't buy from people they don't like.  So learn how to sell
yourself before you try and sell your product or service.

Learn the art of listening, empathy, and find a common thread that

exists between you and your prospect.

4.   Can I get the product cheaper someplace else? 

"The bitterness of poor quality remains long after
the price is forgotten."

You must differentiate your product,  service, and company from the
competition, to prevent becoming a commodity.

Become a trusted authority that engage customers to do business

If this article was helpful, support the writer and grab a copy of M LeMont The Point of No Return.  You can read 10% of the book "free" on Amazon. http://bitly.com/1eRSkaI 

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